Inside Coolibar

Spend a Day with Allyson in Customer Service

Allyson in customer service

It’s 7:30 am and right off the bat the phones are ringing off the hook! Excellent, I say, that’s why we’re here and why we rose with the sun and the birds this morning!  Minutes before, we Customer Service Representatives – CS Reps for short – have already greeted each other, made coffee and we’re ready for our primary focus, our customers.

The day whisks by pretty fast. When were not on the phones, we’re answering emails, helping a customer in our retail storefront, processing hundreds of web orders, learning about new product styles and colors hot off the presses, and maybe taking a snippet minute to hear more about a fellow CS person’s day yesterday.  Our CS Reps help each other out too, if there is a customer question that occasionally stumps us temporarily – ahem, key words, “occasionally “ and “temporarily”! 

We really are a happy bunch here and genuinely like each other. (SEE PICTURES) I think that translates to our interactions with our customers. Happy Customer Service Representatives translate to pleasant customer service representatives that are ready to assist customers.

We all jot down “notes to self!” so we are sure to follow up for customers on various changes to orders and questions that came in over night or that we want to look into further and get back to them in a timely manner. Taken care of – check! 

I have an important little sign next to my phone, “Customers Really Are Everything” which of course creates an interesting acronym, “CARE”.   Am I corny? Some of the most wonderful intangible things in life are “corny”, right?!  This sign is one decoration among many we all have at our desks – a fluffy  flower, an “I like you “ pin,  inspiring quotes, cool doodles, family photos, etc…

The other day I asked some colleagues what were some of their favorite things about working in Coolibar’s Customer Service.  Answers from all:  heartfelt stories and thank yous from customers about how our clothing has made it possible to “play” out in the sun w/out the nasty UVA and UVB rays sneaking through their clothing. And bonus- they appreciate looking good in the clothing too-it has style!

It’s also good to know that young parents are definitely being “sun-smart from the start” for their children these days. As one parent put it after discovering our sun protective swim shirts and shorts, “Wow, what a relief, my kid won’t fry at camp if the counselors forget to put sunscreen on them every 2 hours.”

A real wow factor for our customers and for me was discovering that we stay cooler having our skin covered with the sun protective clothing than if our skin was bare and exposed, (healthier too of course!).

Pleasure to work at a company that operates with integrity and respect in their daily business – for our bread and butter customers, our internal customers (staff) and in our sun–protective products.

At the end of the day, the ideal scenario is all emails are answered, “notes to self” are checked off and cleared from desk and all of our customers have had positive experience with Coolibar Customer Service.

Allyson

Coolibar Customer Service

Coolibar Customer Service Team
The Coolibar Customer Service Team (There are many more!)
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SunAWARE

Beat the Heat Wave

With temperatures indexing over 100 degrees Fahrenheit in at least 20 states across the country, the ongoing heat wave has been making more than headlines. The extreme heat and humidity have caused serious health problems for many individuals, including heat cramps, heat exhaustion and fatal heat stroke for those who haven’t taken the proper precautions. Most heat disorders occur from being overexposed to heat or over-exercising. Older adults, young children, and those who are sick or overweight should take extra precautions.

Beat the heat over the following week by taking simple steps to stay cool.

– Stay indoors as much as possible and limit exposure to the sun.

– Stay on the lowest floor out of the sunshine if air conditioning is not available.

– Consider spending the warmest part of the day in public buildings with circulating air.

– Eat well-balanced, light, and regular meals. Avoid salt tablets unless directed to do so by a physician.

– Drink plenty of water. Persons who have epilepsy or heart, kidney, or liver disease; are on fluid-restricted diets; or have a problem with fluid retention should consult a doctor before increasing liquid intake.

– Limit intake of alcoholic beverages.

If you must work or go outside:

Dress in loose-fitting, lightweight, and light-colored clothes that cover as much skin as possible. Despite conventional wisdom that we put on long-sleeves and pants to warm up when cold, we can do the same to cool off when the sun causes us to overheat.

– Protect face and head from the sun by wearing a wide-brimmed hat. Choose a hat with a 3” brim or greater.

– Avoid strenuous work during the warmest part of the day. Use a buddy system when working in extreme heat, and take frequent breaks.

Construction Workers Bear the Heat
Construction Workers Bear the Heat

Visit FEMA to learn more about signs of heat exhaustion or heat stroke and see all of their suggestions on how to prepare for extreme heat.

‘Leave a Reply’ below or post a comment on Facebook to ask Coolibar experts how to choose the best UPF 50+ apparel and hats to stay cool outdoors.

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Apply Sunscreen Expert Rx Parenting Sunscreens and Lotions

Sunscreen Tips for Toddlers

Summer is the perfect time for the pool, playgrounds and sun-filled activities. Fortunately, with good sun habits, children can enjoy sunny days outside without risking their health. Just one blistering sunburn in childhood more than doubles your chances of developing melanoma later in life. And unfortunately, 54 percent of children burn or tan in their second summer, and 22 percent burn in their first, according to the Skin Cancer Foundation.

Board certified Pediatric Dermatologist Dr. Manju George specializes in personalized care for infants, children and young adults.  She understands that kids have unique dermatologic requirement because “children are not just small adults.”  Dr. George offers advice on how to keep your kiddies protected from the sun’s rays by knowing what to look for in sunscreen, how to use it, and how to add fun to habits so that your kids will enjoy sunscreen time.

Dr. George’s Sunscreen Tips

1. LOOK AT THE LABEL. A lot of parents assume, well, the higher the SPF, it must be better. What you really want to look for is the ingredients in your sunscreen. What I recommend is zinc oxide or titanium dioxide [These are physical sunscreen ingredients.] Choose an SPF of 30 that’s labeled broad spectrum. That means it protects against both UVA and UVB rays.

2. AVOID SPRAY ON SUNSCREENS. The major drawback of an aerosol sunscreen is that it could get into the eyes or inhaled by a child, and we really don’t have the long-term data on those effects.

3. USE GENEROUS AMOUNTS ALMOST EVERYWHERE. One of the biggest mistakes parents make is number one: not applying enough sunscreen. Apply sunscreen 30 minutes before leaving the house, no matter what the weather. Even on a cloudy day, you still get 80 percent UV exposure. Start with the neck down, make sure you cover thick and evenly on all areas of the body, not forgetting the ears, backs of the hands, crease of the neck, underarms, between the fingers, underneath the bathing suit. After you’ve covered those major areas, you should do the face last.

4. REMEMBER THE LIPS AND SCALP. The lips need protection as well. Another tip that I give parents is to put it in his or her part line. But one of the best ways to protect scalps is to actually purchase a hat.

5. MAKE APPLYING SUNSCREEN FUN! I like to call it your magic cream or magic lotion. Children like making it special. Don’t make it a chore. One mom actually told me she uses a paintbrush and has the child paint the sunscreen on themselves. Another thing that children really like to do, is they like to apply it on you, so let them apply it on Mom or Dad. They tend to be much more receptive when you do things together and you make it a fun activity for them.

Parents, it’s up to you to keep your little ones protected from the sun, so keep Dr. George’s advice in mind during outdoor playtime. To best protect your child from the sun, cover them with a hat, pants and long sleeve shirt, apply sunscreen every two hours or after sweating or swimming and limit time outside when the sun is strongest (between 10 a.m. and 4 p.m.). Have fun making fun with sunscreen!

Disclaimer: The information provided by Coolibar and its contributors is general skin care information and should not be a substitute for obtaining medical advice from your physician and is not intended to diagnose or treat any specific medical problem.

Dr. Manju George - Pediatric Dermatology West Palm Beach
Dr. Manju George - Pediatric Dermatology West Palm Beach, FL
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New Products Parenting SunAWARE Wear Sun Protection

Sun Safety for Junior Sailors

Danger at Graves Light

Adult sailors and junior sailors alike must be able to swim, wear a personal floatation device, and stay calm in an emergency. However, sun safety is often forgotten or left out when teaching children important sailing safety basics. 

The reflection of the sun off the water represents a significant skin cancer risk to sailors. One person dies every hour from skin cancer in the United States and melanoma is responsible for 90% of these deaths. Melanoma is associated with both childhood sunburns and recreational boating, which emphasizes the need for children interested in sailing to be educated about protecting their skin from the sun. 

This is why Maryellen Maguire-Eisen (Children’s Melanoma Prevention Foundation Executive Director) and Mary Mills Barrow (SunAWARE Executive Director) decided to write “Danger At Graves Light”.  “The book will empower adolescent sailors with current and reliable information about the dangers of overexposure to ultraviolet radiation on the water and will offer five easy action steps for sun protection,” says Barrow. 

The sun protection steps are described by using the SunAWARE acronym, which provides a useful and memorable way to get across all important information about sun safety. 

 

 

 

 

 

 

 

 

 

More about Danger At Graves Light: 

“Danger At Graves Light” tells the story of five young sailors who don’t believe that bad things can happen on a calm, sunny day on the water. When their grandmother tells them the amazing story of a sunny day rescue at Graves Light, they finally understand that the sun can be just as dangerous as a storm at sea. 

“Danger at Graves Light” has been endorsed by US SAILING and features a personal introduction by Susan Epstein, US SAILING Director.  The book hopes to raise awareness of the need for sun safety and aid US SAILING in developing a skin cancer prevention education campaign.

If you are interested in more information or in obtaining copies of the book, contact CMPF or SunAWARE.

Danger At Graves Light” can also be purchased at Coolibar

 

MaryEllen Maguire-Eisen at the Release of "Danger At Graves Light" on Don't Fry Day 2011
Susan Epstein (US Sailing), Adam Lipson (Community Boating Inc.), Charlie Zechel (Community Boating Inc.), Maryellen Maguire-Eisen (CMPF) and Mimi Svenning (CMPF) at book release on Don't Fry Day 2011
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Inside Coolibar

Minute to Win It Coolibar Style

To celebrate Independence Day, Coolibar’s Customer Service department hosted a 4th of July themed lunch for the rest of the Coolibar team. It was too hot to hold the festivities out in the sun, so we decided to stay sun-safe, and move the party indoors to our cool warehouse. We enjoyed delicous taco creations follwed by some homemade deserts and fun games inspired by the hit TV show “Minute to Win It”!

 

Customer Service Hosts the Coolibar 4th of July Cookout [nggallery id=13]

 

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Sun Protection Clothing Wear Sun Protection What's Hot

How to Add Sun Protection to Your Beach Wardrobe

cover ups

You’ve heard about the dangers of tanning, and worry about UV rays causing skin cancer and wrinkles.  You want to protect yourself, but you don’t want to look like a beekeeper at the beach.  Sound familiar?    

We at Coolibar have a few simple tips on incorporating sun protection into your beach wardrobe.  It’s easy and you get to keep your bikini!  By adding key beach accessories to your broad-spectrum sunscreen and sunglasses you’ll be ready for a worry-free day at the beach.   

Wide brimmed hats offer excellent sun protection

Add a Wide Brimmed Hat

Big hats are hot this season!  Not only do they look good, they provide excellent sun protection.  Wide brim hats, with 3” brims or greater shade your face, ears and neck and the enormous 8” brim beach hats even protect your chest and shoulders.  Not to mention they keep you cooler since you’re not exposed to as much direct sunlight. 

 

Cover-ups are a versatile sun protection accessorie.Add a UPF50+ Cover-Up

Sun protective cover-ups, tunics and sarongs are essential sun protection accessories and can block up to 98% UVA (aging) and UVB (burning) rays. In fact, CNN reported that sun-blocking styles are A Healthy New Fashion Trend. The beauty of the cover up is its versatility. Cover-ups offer shoulder, chest, back and arm UV protection depending on the design. You can wear it or take it off according to the amount of sun you’re exposed to.  

You’ll only need to apply and re-apply sunscreen to the exposed areas of your skin.  

These tools are your best defense against sun’s rays. So, grab your hat, sun tunic, broad-spectrum sunscreen and sunglasses for your next beach adventure.  

You’ll look great and your skin will thank you for it!

Shop Coolibar hats and cover-ups.

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Events Inside Coolibar

Share Your SunAWARE Side to Win!

Snap a picture of your SunAWARE 4th of July weekend and post it on the Coolibar Facebook wall for a chance to win a free UPF 50+ Coolibar Swim Shirt of your choice! 

Entries will be accepted now through Monday, July 11, 2011. Please write or indicate that you wish to enter your photo into Coolibar’s SunAWARE 4th of July Contest when posting the photo. Then, we’ll enter you in our random drawing to win a Coolibar Swim Shirt.

The winner will be announced on the Coolibar Facebook Wall on Wednesday, July 13, 2011.

Collage of Sun Safe Fun

No purchase necessary to enter. A purchase will not increase your chances of winning. One winner will be chosen through a random drawing of all entries posted on www.facebook.com/coolibar before midnight C.S.T. on 7/11/11. The winner may choose one Coolibar® swim shirt up to a $76 retail value from www.coolibar.com. Prize given is subject to availability. Prize is non-transferable, not returnable and cannot be sold or redeemed for cash. Must reside in the U.S. and be 18 or older to enter. Limit one photo entry per person. Coolibar® may at anytime, remove and disqualify entries.  Contest rules subject to changes at the discretion of Coolibar®. Facebook® is not affiliated with Coolibar® or this contest.

Please ‘Leave a Reply’ below if you have any questions.

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Parenting School sun safety SunAWARE

Meet Our 2011 School Sun Hat Contest Winners

The 2011 Coolibar School Sun Hat Contest had over 750 entries from students, teachers, PTA members, and nonprofit organizations from across the US. We even had a few entries from Australia!  Thanks to the efforts of the five lucky winners, entire classrooms of students will be able to safely enjoy the summer sun, and stay well protected beneath their new Coolibar Sun Hats!  

And the winners are …

4th Grade - Notre Dame Academy
4th Grade - Notre Dame Academy

Nicholas from Notre Dame Academy – Los Angeles, CA 

Every student from Notre Dame Academy’s fourth grade class entered the Coolibar Sun Hat Contest, but Nicholas was the lucky winner. The students were able to put the hats to good use during the many end of year activities at Notre Dame Academy. A walking field trip, an end of year picnic, and an annual school camping trip gave the kids plenty of chances to practice sun safety while wearing their new Sun Hats.  

  

Anna from Goddard Pre-school
Anna from Goddard Pre-school

Anna from Goddard School – PA 

Every year Anna’s family goes on vacation to St. Thomas, and they always stock up on sun protective clothing because the whole family is fair skinned, especially young Anna. They got the entry form for the School Hat Contest with an order from Coolibar and decided to enter. Anna’s whole class is very glad she entered the contest because during the summer, they spend a lot of time exercising and enjoying snacks outside.  Goddard’ s Parent Teacher Organization has been trying to obtain large sun shades for the playground for the past few years; however, the cost of these sun shades are beyond their budget.  In the meantime, the school is planning on using portable gazebos to give the children a place to cool off while they are playing, or even to gather while they have story time. And now, thanks to Anna, they’ll get the benefit of great sun protection from their new Coolibar Sun Hats!

 

4th grade Baldwin School students wearing their new Coolibar Sun Hats
4th grade Baldwin School students wearing their new Coolibar Sun Hats

Gayle from the Baldwin School – Bryn Mawr, PA   

Gayle is a 4th grade science teacher at the Baldwin school, a college prep school for girls. She entered the Coolibar Sun Hat Contest because she believes that living a sun safe lifestyle starts at a young age. She hasn’t always believed that, though.  “I grew up in an era where we used sunTAN lotion, not sunscreen lotion, with the resulting negative effects on my skin.  Who knew? So [now] I wear sun protection clothing all the time,” says Gayle. The students appreciate the protection from the hats, but they especially love that the Sun Hats match their school uniforms perfectly!

 

5th Grade – Cesar Chavez Elementary

Kinsey from Cesar Chavez Elementary – Davis, CA   

Cesar Chavez Elementary is a Spanish Immersion school for grades K-6, and is one of the largest elementary schools in Davis. The kids had a “play day” at the end of the school year where they spent about 4 hours outside. With their new Coolibar Sun Hats, now they’ll be getting superior sun protection while enjoying the sun!

 

Emily Coolibar Hat
Emily in her new Coolibar Hat

Emily from New Albany Elementary – New Albany, OH 

Emily was very excited to win sun hats for her class, because she already wears Coolibar products on family trips to Florida and family cruises. She was so happy to share the quality sun protection that our Sun Hats offer with her classmates and teacher, especially after she saw how much they all loved the hats. New Albany Elementary is part of New Albany-Plain Local Schools, which is a community of schools housed on an 80 acre college-style campus. The kids were looking forward to wearing their new hats during a walking field trip on their beautiful campus, ending with an ice cream treat. Unfortunately, the weather had different plans, and with the rainstorm they got that day, they probably could have used a few Coolibar Titanium Travel Umbrellas! Though the weather in Ohio hasn’t been very sunny lately, the kids are all looking forward to wearing their new Coolibar Sun Hats on the hot, sunny summer days ahead.

Look for our 2012 contest form next year.  In the meantime, learn more about the Coolibar School Sun Hat Program.

 

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Events

Once Again, “The Big C” Puts Skin Cancer in the Spotlight

It’s back, a new season of “The Big C”, starting on Monday, June 27, 2011 on Showtime.

“The Big C” tells the story of Cathy Jamison, played by Laura Linney (pictured to the left), a wife and mother living in suburbia recently diagnosed with Stage IV melanoma (a deadly form of skin cancer). Her cancer forces her to shake up her life and find hope and humor in spite of her grim situation.

The show may not always accurately portray the life of someone battling skin cancer; however, it brings the topic to the center stage without scaring off viewers due to its morose background. It’s a comedy, but does not neglect that there is a serious story behind the series. The Skin Cancer Foundation has praised the show’s creator Darlene Hunt and the cast for increasing awareness for melanoma, which when found early, can be treatable. Melanoma is also preventable in some cases by using sun protection, as about 65 percent of melanoma cancers can be attributed to UV radiation according to the Skin Cancer Foundation.

An Overview of “The Big C”

Cathy is a high school teacher who, at the start of the series, has been diagnosed with melanoma. Reluctant to burden those closest to her, she keeps it a secret for months, but later eventually reveals she has cancer to her husband and son. Her behavior takes a major turn from her reserved lifestyle as she makes reckless choices in the face of her fatality. At the end of the first season, she decides to undergo interleukin-2 (IL-2), a treatment option for those with Stage IV melanoma. According to the Skin Cancer Foundation, about 10-16 percent of carefully selected patients on IL-2 regimens respond to the drug, and about 60 percent of those patients’ lives are significantly extended. The second season picks up from here.

Have you watched “The Big C”, and if so, what do you think? Is this a good topic for a television show? Let us know your thoughts on Facebook or by commenting below.

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Apply Sunscreen Expert Rx Inside Coolibar Parenting Sun Protection Clothing Sunscreens and Lotions Videos

FDA Updates Sunscreen Regulations

Sunscreen Label Changes

In case you haven’t heard, on Tuesday, June 14, The Food and Drug Administration (FDA) announced new guidelines that sunscreen manufacturers will be required to follow for sunscreen labeling in order to help protect consumers from skin damage caused by sun exposure. Beginning summer 2012 the new rules dictate that in order to earn a “broad spectrum” designation, sunscreens must protect from both UVB rays, which cause burning, and UVA rays, which cause wrinkles.

 

New FDA Sunscreen Guidelines

Here’s what you need to know about the new Broad-Spectrum labeling.  An example of the new FDA label is pictured above.

 

  • Established standards have been set for testing the effectiveness of over-the-counter sunscreens and will be labeled as “Broad- Spectrum” according to the test results.
  • A certain percentage of a broad-spectrum product’s total protection is against UVA.
  • If a sunscreen is labeled as both “Broad-Spectrum” and “SPF 15” (or higher) it can claim to protect against sunburn and if used as directed, can help reduce the risk of skin cancer and early skin aging.
  • The familiar “Drug Facts” box found on most OTC drugs will be required.
  • Any sunscreen not labeled as “Broad-Spectrum” or that has an SPF value between 2 and 14, has only been shown to help prevent sunburn.
  • Sunscreens that are not broad-spectrum or that are broad-spectrum with SPF values less than 15 will be labeled with a warning that reads: “Skin Cancer/Skin Aging Alert:  Spending time in the sun increases your risk of skin cancer and early skin aging. This product has been shown only to help prevent sunburn, not skin cancer or early skin aging.”
  • No “waterproof,” “sweatproof” or “sunblock” labeling.  Water resistant labeling is allowed with SPF effectiveness times of only 40 or 80 minutes.
  • Sunscreens cannot claim protection immediately upon application (instant protection) or for more than 2 hours without reapplication, unless they submit data and get approval from FDA.
  • The FDA is proposing that the maximum SPF value on labeling is SPF 50+.
  • The agency currently considers wipes, towelettes, powders, body washes, and shampoo not eligible for the monograph. Therefore, they cannot be marketed without an approved application.


Guaranteed Broad-Spectrum Sunscreens from Coolibar

Hooray to the FDA for finally making these necessary improvements to sunscreen labeling.  If, however, the new guidelines seem overwhelmingly complex, let Coolibar take the guesswork out of your next sunscreen purchase.  Our merchandising team has researched and tested the best sunscreens on the market.  As always, we offer only broad-spectrum sunscreens with at least an SPF of 30 or higher.  You can trust that any sunscreen you purchase from Coolibar will provide both UVA and UVB protection; you have our word on it.  And when combined with a hat, Coolibar clothing and sunglasses, you’re equipped for all day, worry-free UV protection.


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